What Is CSPAM?

Posted onNovember 3, 2015January 19, 2016Leave a comment

spam n.: Electronic junk mail or undesired electronic messages. CS acronym: Customer Service (or Support) team. CSPAM n.: “Junk” email sent to the Customer Service team. Circa 2006, the Customer Service team at Cooking.com created CSPAM: an email subject Read More …

Meaningful Subject Lines

Posted onNovember 2, 2015January 19, 2016Leave a comment

Does your inbox receive dozens or hundreds of email daily? As a front line representative does it feel like you have to pick through dozens of email and sort out the important ones prior to starting your shift? Do you Read More …

Kirk T Oshiro

Customer Service and Operations Professional Seeking Next Opportunity

CSPAM

What Is CSPAM?

Meaningful Subject Lines